Privacy Policy
Transparency and trust are the foundations of our medical partnerships. Learn how we handle your data.
At Suzhou Suma Medical Equipment Co., Ltd. ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you engage with our medical export services, including the purchase of hospital furniture, imaging equipment, and other medical devices.
1. Information We Collect
We collect information necessary to facilitate B2B transactions and provide comprehensive hospital solutions. This includes:
- Identity Data: Name, job title, and hospital/clinic affiliation.
- Contact Data: Business email address, phone number (including WhatsApp/Viber), and physical billing/shipping address.
- Transaction Data: Details about payments and the specific medical products you have purchased from us (e.g., CT Scanners, Operation Tables).
2. How We Use Your Information
We use your data solely for legitimate business purposes:
- To process orders and manage the international shipment of medical equipment.
- To communicate effectively regarding quotes, product specifications, and after-sales support.
- To comply with legal obligations, including customs regulations and export compliance.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted third parties essential to our operations, such as logistics partners for shipping, payment processors, and regulatory bodies as required by law to facilitate international trade.
4. Data Security
We implement industry-standard security measures to protect your data. Given the sensitive nature of medical equipment procurement, we ensure that all documentation related to transactions is stored securely and accessed only by authorized personnel.
5. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our management team directly:
Suzhou Suma Medical Equipment Co., Ltd.
Last Updated: October 2023. This policy is subject to change without notice to comply with international regulations.